
vivenu GmbH expressly points out that vivenu is not the organizer, but only sells tickets on behalf of the organizer.
The organizer of the event(s) offered here is:
Ticketpro
75 Grayston Drive, Morningside Ext. 5
2196 Morningside Sandton
FIFA BEACH SOCCER WORLD CUP SEYCHELLES 2025™
Effective from March 2025
TERMS OF SALE AND USE
1. Purpose and Applicability of these Ticket Terms of Sale and Use
1.1. These Ticket Terms of Sale and Use (“Terms of Sale and Use”) govern and apply to the purchase,
distribution, and use of any official ticket (“Ticket”) for an official match (“Match) of the FIFA Beach
Soccer World Cup Seychelles 2025TM (“Competition”), organised by Fédération Internationale de
Football Association (“FIFA”) and the Seychelles Football Federation, through its subsidiary,
Beach Soccer World Cup 2025 (Seychelles) Limited being the local organising committee of the
Competition (“LOC”).
1.2. FIFA is the sole and exclusive owner of the Competition and of all commercial and intellectual
property rights. FIFA has delegated the ticketing rights to the LOC to manage the ticketing
operation of the Competition.
1.3. A Ticket may only be used by a person who purchases a Ticket (“Ticket Purchaser”) directly from
TicketPro (Proprietary) Limited (“TicketPro”), being the entity designated by the LOC to be in
charge for the ticketing operations, which includes but is not limited to ticket sales and operations,
ticketing website, ticket booking, etc.
1.4. By accepting, purchasing, or using a Ticket, a Ticket Holder unconditionally and irrevocably agrees
to be legally bound by and comply with these Terms of Sale and Use, the rules and regulations
governing behaviour and prohibited items applicable to the Stadium (“Stadium Code of Conduct(opens in a new tab)”)
at all times. “Ticket Holder” shall mean each Ticket Purchaser and each individual to whom the
Ticket Purchaser validly distributes their Tickets.
2. Ticket Purchase
2.1. Tickets can only be purchased at fifa.com/tickets (“Ticketing Website”) to complete their purchase.
FIFA, LOC and TicketPro are not responsible for Tickets purchased outside the Ticketing
Website.
2.2. One Ticket gives (“Ticket Purchaser”) the right to attend one (1) session. Each session contains
two (2) matches.
2.3. Ticket Purchaser may only register one email address to purchase a maximum of ten (10) Tickets
per transaction. Ticket purchase limits are subject to change at any time.
2.4. The Ticket Purchaser can buy Ticket(s) by following the steps set out on the Ticketing Website
(“Ticket Purchase”). The Ticket Purchaser is solely responsible for providing complete and
accurate information in their Ticket Purchase.
2.5. At the time of buying a Ticket, the Ticket Purchaser must be at least eighteen (18) years of age
and must otherwise have full capacity to enter into a legally binding contract.
3. Ticket Pricing
3.1. All Ticket prices are quoted in USD$ Dollars and are exclusive of applicable taxes.
3.2. Additional taxes, fees, such as administration fees, may apply by TicketPro to the Ticket Purchase
depending on the specific Ticket being purchased. If such additional fees do apply, they will be
communicated to the Ticket Purchaser by TicketPro prior to completion of the Ticket Purchase.
3.3. Ticket prices do not include bank charges and/or currency exchange fees which may be applied
to the Ticket Purchase depending on the Ticket Purchaser payment card and/or method of
payment. Any such third-party fees shall be solely borne by the Ticket Purchaser.
4. Ticket Regulations
4.1. Once the Ticket Purchaser receives a dedicated confirmation of the transaction following
successful payment of the Ticket(s) (“Ticket Confirmation”), Ticket Purchaser agrees to comply
and be bound by any applicable laws and regulations which govern the use of the Ticket(s).
4.2. Each Ticket Holder is responsible, at their own cost, for arranging and securing their own travel
and entry into and out of Seychelles (“Host Country”). A Ticket Holder may be required to apply
for and obtain a visa or other forms of permission from the relevant Host Country or other
governmental authorities to travel to the Host Country. If a Ticket Holder fails to obtain the requisite
permissions from the Host Country or other governmental authorities, the Ticket Holder is not
entitled to any form of compensation from FIFA, LOC or any of the Released Parties.
4.3. Each Ticket will be assigned to a specific seat in the Stadium within the seating category to which
the Ticket applies (e.g. Category 1 or Hospitality) (“Seat Location”). LOC or the relevant stadium
authorities may determine and change the Seat Location for a given Ticket at any time, including
after a Ticket has been purchased and on the date of the Match, provided that the new Seat
Location is in the same seating category, or a seating category associated with a higher Ticket
face value. A Ticket Holder may only sit in the Seat Location assigned to their Ticket unless
otherwise instructed by LOC or the relevant stadium authorities. Views of the field of play may be
obstructed from certain seats. LOC makes no representations, warranties or guarantees of any
kind that the Seat Location will give a Ticket Holder uninterrupted or uninhibited view of the Match.
4.4. The Ticket is valid for one person only and no re-entry will be allowed. Every person wishing to
attend a Match needs their own Ticket, irrespective of their age. Persons under the age of 16 must
be accompanied by an adult at all times whist in the Stadium and its surrounding areas. Parents
or legal guardians of any minor under the age of 18 using a Ticket are responsible for the conduct
of the minor at all times.
4.5. Accessibility Tickets include one companion and will have dedicated access for accessibility seats.
If there is misuse of the accessibility Ticket, the Ticket is no longer valid.
4.6. The Ticket is non-refundable and non-exchangeable under the terms set out in clause 4.11 and is
for personal use only.
4.7. The Ticket must be produced by the Ticket Holder at the time of entry into the stadium. The entry
gates will open approximately one (1) hour before the start of the Match session, or such other
time as may be advised/published in respect of the Match.
4.8. Ticket Holders are responsible for arranging, at their own cost, transportation to and from the
stadium as well as any accommodation that they may require. Ticket Holders acknowledge that
transportation between stadium and/or accommodation is subject to delays and that it may be
difficult or impossible for a Ticket Holder to attend multiple Matches held on the same day.
4.9. LOC can confiscate a Ticket from a Ticket Holder if there are any intentions to resell it or attempts
to resell it at a price above face value. LOC is not obliged to admit to the Match any person holding
a damaged or split Ticket, or whose Ticket has been lost, stolen or duplicated. If any Ticket Holder
fails to produce a valid ticket on demand or does not comply with these Terms of Sale and Use,
LOC may refuse to admit any Ticket Holder or ask Ticket Holder to leave the Match. Ticket Holder
will not be readmitted. No refunds or compensation will be paid to Ticket Holder or any third parties
if LOC refuses to admit Ticket Holder or removes Ticket Holder from the stadium.
4.10.Except as expressly authorised in writing by LOC, or as permitted by these Terms of Sale and
Use, Ticket Holders shall not, whether physically or online, offer for sale, sell, offer at auctions,
give away or otherwise transfer (“Transfer”) or attempt to Transfer, or engage a third party to
facilitate or solicit offers for the Transfer of their Tickets under any circumstances, including any
use or attempted use of Tickets for promotions, incentive programmes, sweepstakes, contests,
giveaways or raffles or as part of hotel, flight, hospitality or travel packages. Unless otherwise
provided under applicable laws, Tickets that have been impermissibly transferred may be
declared invalid by LOC and may be cancelled at any time without notice. Tickets may also not
be used for any advertising, promotional or other commercial purposes without LOC express prior
written authorisation.
4.11.LOC may, but has no obligation to, permit a Ticket Purchaser to resell their Tickets on a resale
platform authorised by LOC, subject to any resale terms determined by the LOC, which may
include a resale fee. If the LOC decides to authorise the resale of Tickets on an authorised resale
platform, the LOC will provide information about the resale process, platform and terms of the
Ticketing Website. Any other unauthorised resale channel may attract criminal fines penalties.
5. Delivery or Collection of Tickets.
5.1. Once the Ticket Purchase is completed, the Ticket Holder will receive a confirmation email.
5.2. The Ticket Holder must present a valid Ticket to get access to the stadium, at the designated
stadium access point(s).
5.3. LOC have the right to determine, at their sole discretion, what form of Ticket is required to enter a
stadium (e.g. print-at-home ticket, mobile ticket, paper ticket etc.). Only Tickets issued in the form
designated by LOC will grant access to the stadium. No other confirmations, screenshots or any
other communications from LOC will be deemed a valid substitute for a Ticket.
5.4. Ticket holders shall bring and present genuine, valid ID/Passport/ Driver’s License/Student Card
when at gate entrance and produce it on demand by any stadium authority.
5.5. FIFA, LOC and TicketPro are not responsible for the loss of any Tickets.
6. Stadium Regulations
6.1. Ticket Holder agrees to comply with the Stadium Code of Conduct and to comply with the
conditions of entry at the stadium. The latest and effective version of the Stadium Code of Conduct
is available on the Ticketing Website, FIFA.com/tickets.
6.2. Ticket Holder must not bring into the stadium, including but not limited to, any of the following
prohibited items:
6.2.1. Alcohol, food and beverages (except baby food or for medical reasons e.g., diabetes).
6.2.2. Bottle, any type of container, tins or cans.
6.2.3. Large umbrella (size exceeding 40cm x 30cm x 30cm and which can't be stored under a
seat)
6.2.4. Chairs or other furniture.
6.2.5. Flag poles, any other stick or rod.
6.2.6. Professional camera or camera with an interchangeable lens, computers or other recording
equipment, or selfie sticks.
6.2.7. Animals (including guide dog).
6.2.8. Weapons or any item that could be used as a weapon.
6.2.9.Fireworks, firecrackers, lighter, flammable items, laser pointers, strobe lights, musical
instruments and/or amplification equipment, flares.
6.2.10. Bags, motorcycle helmets.
6.2.11. Toxic, illegal or hazardous substances.
6.2.12. Strollers.
6.2.13. Coins, pen, earphone or headphone.
6.2.14. Any article to be used for a commercial or charitable purpose.
6.2.15. Any political or religious paraphernalia including, but not limited to, banners, signs, symbols
and leaflets.
6.2.16. Any other item which LOC or stadium security personnel consider presents a security risk
or may be used to damage the stadium or interfere with the Match or affect the experience
of other Match attendees.
6.2.17. The full list of prohibited items(opens in a new tab) is contained in the full version of the Stadium Code of
Conduct which will also be available on the Ticketing Website. This obligation must be
complied with by all Ticket Holders.
6.2.18. To use a Ticket to attend a Match, a Ticket Holder must consent to their person and
belongings being searched prior to and/or after entry into the stadium. If a Ticket Holder
refuses to consent to such searches, or if they are found to have any prohibited or restricted
items listed in the stadium Code of Conduct in their possession, the Ticket Holder may be
refused entry into, or may be required to leave, the stadium without any refund or
compensation.
7. Match Details
7.1. The teams playing in a Match are subject to change without notice. No specific players or other
individuals are guaranteed to play or otherwise participate in a given Match.
7.2. The duration or a Match is not guaranteed, and a Match may be cancelled, relocated, stopped
prematurely, interrupted or replayed in its entirety for any reasons that FIFA and/or the LOC
consider appropriate or due to events beyond LOC’s reasonable control.
8. Cancellation, Rescheduling, Relocation and Replay of Matches
8.1. Cancellation: A Match is cancelled if FIFA and/or LOC determines that a Match will not be played
as originally scheduled and there is no intention at the time of cancellation of rescheduling the
Match. FIFA has the right to cancel a Match at any time for any reason, including due to events
beyond FIFA’s reasonable control. Upon cancellation of a Match, all Tickets for such Match shall
automatically be cancelled. TicketPro will notify the Ticket Purchaser by email that a Match has
been cancelled. The Ticket Purchaser is responsible for notifying any associated Ticket Holders
that the Match has been cancelled.
8.2. Rescheduling: A Match is rescheduled if FIFA and/or LOC determines that a Match will not be
played on the date and/or time originally scheduled, and it is intended to hold the Match at a new
date and/or time. FIFA has the right to reschedule a Match at any time for any reason, including
due to events beyond FIFA’s reasonable control. If a Match is rescheduled, FIFA and LOC may
determine at their sole discretion and on a Ticket-by-Ticket basis whether a Ticket for the originally
scheduled Match will remain valid for the rescheduled Match, whether a new Ticket will be issued
to the Ticket Purchaser for the rescheduled Match, or whether a Ticket for the originally scheduled
Match will be cancelled. TicketPro will notify the Ticket Purchaser by email that a Match has been
rescheduled and whether some or all of the Tickets purchased or otherwise received by the Ticket
Purchaser have been cancelled. The Ticket Purchaser is responsible for notifying any associated
Ticket Holders that the Match has been rescheduled.
8.3. Relocation: A Match is relocated if FIFA and/or LOC changes the location of the stadium in which
the Match will be played, irrespective of whether the Match is also rescheduled in connection with
the stadium change. FIFA has the right to relocate a Match at any time for any reason, including
due to events beyond FIFA’s reasonable control. If a Match is relocated, FIFA and LOC may
determine at their sole discretion and on a Ticket-by-Ticket basis whether a Ticket for the originally
located Match will remain valid for the relocated Match, whether a new Ticket will be issued to the
Ticket Purchaser for the relocated Match, or whether a Ticket for the originally located Match will
be cancelled. TicketPro will notify the Ticket Purchaser by email that a Match has been relocated
and whether some or all of the Tickets purchased or otherwise received by the Ticket Purchaser
have been cancelled. The Ticket Purchaser is responsible for notifying any associated Ticket
Holders that the Match has been relocated.
8.4. Replay: A Match is replayed if FIFA and/or LOC decides to replay a completed or partially
completed Match. FIFA has the right to replay a completed or partially completed Match at any
time for any reason, including due to events beyond FIFA’s reasonable control, without any
notification. A replayed Match is considered a new Match and Tickets issued for the original Match
are not valid for the replayed match.
9. Match Refund Policy
9.1. These Terms of Sale and Use do not entitle any Ticket Holders to any refunds or any other form
of compensation under any circumstances except where required under applicable laws. In the
event that a Ticket is cancelled pursuant to these Terms of Use, the only person that may be
entitled to a refund is the original Ticket Purchaser of the cancelled ticket, and only if and to the
extent the Ticket Purchaser is entitled to a refund under the applicable Terms of Sale and Use
governing the Ticket Purchase of the cancelled tickets.
9.2. Proof of purchase will be required, before entitlement to any refund will be assessed. No other
Ticket Holder is entitled to a refund or any other compensation, under any circumstances, including
(without limitation) in connection with the use, attempted use or cancellation of a Ticket or the
cancellation, rescheduling, relocation or replay of a Match.
9.3. The amount of any refund will be based on the original price minus any administration fees paid
as part of the Ticket Purchase.
9.4. The Ticket Purchaser shall be entitled to a refund equal to the original price of the Ticket minus
any administration fees paid as part of the Ticket Purchase if:
9.4.1.A Match has been cancelled, postponed or relocated.
9.4.2. LOC is required to reduce stadium capacity as a result of safety, security, technical, health
or other reasons FIFA and LOC consider appropriate.
9.4.3. In all other cases, including where LOC or TicketPro cancels a Ticket due to a breach of
these Terms of Sale and Use, the Stadium Code of Conduct or any applicable laws, the
Ticket Purchaser shall not be entitled to a refund or any other form of compensation.
9.5. If Ticket Purchaser is entitled to a refund, TicketPro will process a refund of the prescribed amount
in the currency of purchase within 30-45 days following the date on which the entitlement to the
refund arose. If the Ticket Purchaser purchased the Ticket by payment card, TicketPro will process
the refund to the same payment card.
10. Data Protection
10.1.By buying a Ticket, Ticket Purchaser authorised TicketPro to processing personal data in limited,
specific, and transparent way in accordance with the purposes of personal data processing, which
includes obtaining and collecting activities, processing and analysing, keeping, correcting and
updating, displaying, announcements, transfer, distributing or disclosing and/or removing or
destructing personal data. When processing personal data, TicketPro shall adhere to the
applicable laws of the Seychelles.
10.2.TicketPro as a personal data controller is obliged to ensure the rights of the Ticket Purchaser in
relation to personal data and to process personal data accurately, completely, not mis-leading,
up-to-date, accountable and protect the security of personal data.
10.3.Ticket Purchasers and Ticket Holders acknowledge and agree that their personal data may be
processed by TicketPro, FIFA and the LOC outside of the Seychelles or the jurisdiction in which
the Ticket Purchaser or Ticket Holder resides.
11. Image, Likeness Release and Event Content Licence
11.1.By using a Ticket to attend the Competition, each Ticket Holder grants FIFA and any third party
authorised by FIFA the unrestricted right and licence to use worldwide and in perpetuity the Ticket
Holder’s image, likeness, actions, name, voice and statements in connection with any live or
delayed broadcast or other transmission or reproduction of the Competition, in whole or in part,
by means of any media existing now or in the future, for any purpose and without compensation,
consideration or notification. Each Ticket Holder waives in advance all rights and actions seeking
to oppose such use.
11.2.Ticket Holders are strictly prohibited from conducting any activities in or around the Stadium, on
behalf of themselves or any third parties which, in LOC’s opinion, may directly or indirectly create
a commercial association between (on the one hand) the Ticket Holder or a third party and (on
the other hand) LOC, FIFA, the Competition (or any part of it) or FIFA’s commercial affiliates
without the authorisation of FIFA/LOC, whether by way of an unauthorised use of logos or
otherwise (“Ambush Marketing”). Ambush Marketing includes, without limitation, marketing, sales,
product or sample distribution as well as any promotional or advertising activities of any kind,
including wearing, possessing or holding promotional or commercial items without the
authorisation of FIFA/LOC. Such items may be confiscated by FIFA/LOC or stadium authorities
without compensation to the Ticket Holder.
11.3.Any photographs, sounds, videos, other audio, visual or audio-visual material, accounts or
descriptions of any Match (such as text, data or imagery) or any other content relating to the.
Competition which is captured or produced by a Ticket Holder whilst attending the stadium (“Event
Content”) may only be captured or produced with equipment that is permitted to be brought into
the stadium under the Stadium Code of Conduct and must only be used for personal, non-
commercial purposes.
11.4.Each Ticket Holder hereby grants to FIFA a worldwide, perpetual, royalty free, irrevocable licence
to use and exploit their Event Content (including all copyright, database rights and any other
intellectual property rights relating thereto) for any purpose whatsoever. The licence granted to
FIFA herein shall be exclusive, save in respect of any Event Content used solely by the Ticket
Holder for personal, non-commercial purposes, in which case the licence shall be non-exclusive.
12. Infections Disease Safety Precautions and Protocols
12.1.In an attempt to reduce the spread of or the risk of contracting certain infectious diseases, LOC
may adopt rules and protocols that a Ticket Holder must agree to abide by in order to attend a
Match. TicketPro and/or LOC will notify Ticket Purchasers by email of any such rules and
protocols. Each Ticket Purchaser shall be responsible for notifying any associated Ticket Holders
of such rules and protocols. Due to the evolving understanding about appropriate and effective
methods to reduce the risk of spreading or contracting certain infectious diseases, such rules and
protocols may only be provided to Ticket Purchasers shortly before a Match and may be subject
to change.
12.2.Ticket Holders may also be required to adhere to health and safety rules and protocols imposed
by local authorities of Seychelles aimed at reducing the spread of or the risk of contracting certain
infectious diseases.
12.3.Tickets Holders will not be entitled to any refunds or other form of compensation if they are unable
or unwilling to abide by any such rules and protocols imposed by FIFA or any local authority of
Seychelles.
13. Assumption of Risk, Waiver and Release of Liability
13.1.EACH TICKET HOLDER ACKNOWLEDGES AND VOLUNTARILY ASSUMES ALL RISKS
RELATED TO ATTENDING A MATCH AT A STADIUM AND PARTAKING IN ANY EVENTS AND
ACTIVITIES IN AND AROUND THE STADIUM, INCLUDING THE RISK OF PERSONAL INJURY
(INCLUDING TEMPORARY OR PERMANENT DISABILITY OR DEATH), THE RISK OF
EXPOSURE TO COMMUNICABLE DISEASES, VIRUSES, BACTERIA OR ILLNESSES OR THE
CAUSES THEREOF, SICKNESS, LOST, STOLEN OR DAMAGED PROPERTY, LOUD MUSIC,
FLASHING LIGHTS AND FIREWORKS, TEMPERATURE AND WEATHER CONDITIONS,
OFFENSIVE, VULGAR OR OBSCENE LANGUAGE OR MATERIALS, THE ACTIONS OR
INACTIONS (INCLUDING NEGLIGENT ACTIONS OR INACTIONS) OF OTHER PERSONS
WITHIN AND AROUND THE STADIUM. TO THE MAXIMUM EXTENT PERMITTED UNDER
THE APPLICABLE LAW, EACH TICKET HOLDER HEREBY WAIVES ALL CLAIMS RELATING
TO SUCH RISKS.
13.2.AN INHERENT RISK OF EXPOSURE TO INFECTIOUS DISEASES IN ANY PUBLIC PLACE
WHERE PEOPLE ARE PRESENT, INCLUDING STADIUM PROPERTY PRE-EXISTING RISK
FACTORS SUCH AS UNDERLYING MEDICAL CONDITIONS AND ADVANCED AGE MAY
MAKE CERTAIN INDIVIDUALS PARTICULARLY VULNERABLE. BY ENTERING STADIUM
PROPERTY, A TICKET HOLDER VOLUNTARILY ASSUMES ALL RISKS RELATED TO
EXPOSURE TO ANY INFECTIOUS DISEASES.
13.3.To the maximum extent permitted under the applicable law, each Ticket Holder fully, irrevocably
and unconditionally releases FIFA, LOC and TicketPro and all of their affiliated entities, the owner
and operator of any stadium, and the officers, directors, members, shareholders, employees,
elected and appointed officials of each of the foregoing entities (“Released Parties”) from any and
all claims that the Ticket Holder may have against any of the Released Parties that relate to any
of the risks described in Clauses 13.1 and 13.2.
13.4. above, whether caused by any action, inaction or the active or passive negligence of any
Released Party or otherwise.
13.5.Each Ticket Holder consents to receiving medical treatment that may be deemed advisable or
necessary in the event of an injury, accident or illness suffered by the Ticket Holder whilst
attending a Match and fully releases the Released Parties from any and all liability resulting from
taking such action.
14. Limitation of Liability and Indemnification
14.1.TO THE MAXIMUM EXTENT PERMITTED UNDER THE APPLICABLE LAW, IN NO EVENT
SHALL ANY RELEASED PARTIES BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, INDIRECT OR PUNITIVE DAMAGES OF ANY KIND. WITHOUT LIMITING ANY
OTHER PROVISIONS OF THESE TERMS OF SALE AND USE TO THE MAXIMUM EXTENT
PERMITTED UNDER THE APPLICABLE LAW, THE MAXIMUM LIABILITY OF ANY RELEASED
PARTY TO A TICKET HOLDER SHALL NOT EXCEED THE FACE VALUE OF THE TICKET.
14.2.Notwithstanding any other right set out in these Terms of Sale and Use, FIFA, LOC and TicketPro
and any of its affiliated entities reserve the right to take any further action against the Ticket
Purchaser they consider appropriate as a result of the unauthorised and/or illegal use of Tickets,
including the right to file for criminal charges or to seek additional compensation for damages
suffered including loss of profits.
14.3.Each Ticket Holder shall be fully liable for any non-compliance with these Terms of Sale and Use
and for any acts or omissions in violation of the terms of use or the Stadium Code of Conduct by
any individual using a Ticket allocated to the Ticket Purchaser.
14.4.The Ticket Purchaser fully indemnifies and holds harmless FIFA, LOC and TicketPro and any of
its affiliated entities, including their respective officers, directors, members, shareholders,
employees, elected and appointed officials for any loss suffered by them resulting therefrom.
15. Miscellaneous
15.1.These Terms of Sale and Use may be modified or revised by LOC at any time by providing an
updated version on the Ticketing Website. Ticket Purchasers should visit the Ticketing Website
periodically to review the latest version of these Terms of Sale and Use.
15.2.Although these Terms of Sale and Use may be distributed in multiple languages, the English
version shall prevail in the event of any dispute or in the event of any conflict or ambiguity between
the different versions.
15.3.If any portion of these Terms of Sale and Use is held invalid, illegal or unenforceable by a
competent court, the invalid, illegal or unenforceable terms shall be severed from these Terms of
Sale and Use and the remainder of these Terms of Sale and Use shall remain in effect.
15.4.For general queries or any other information requests relating to Tickets, Ticket Purchaser may
contact TicketPro at [email protected]
16. Place of Jurisdictions and Governing Laws
16.1.These Terms of Sale and Use and any dispute or claim arising out of or in connection therewith
(each, a “Dispute”) shall be, subject to Clause 16.3 below, governed by and construed in
accordance with the laws of Seychelles.
16.2.TicketPro and the Ticket Holder each acknowledge that, to the extent that a Ticket Holder is acting
as a consumer, certain mandatory provisions of the law of the Seychelles may apply.
16.3.In the event of a Dispute between TicketPro and the Ticket Purchaser over the application of
these Terms of Sale and Use, this may be submitted to the jurisdiction of the courts in Seychelles.
16.4.By accepting these Terms of Sale and Use, the Ticket Purchaser agrees to submit the Dispute to
the jurisdiction TicketPro may determine.
vivenu GmbH
Völklinger Strasse 33
40221 Düsseldorf
Managing Directors
Simon Hennes
Jens Teichert
Simon Weber
HRB 89527
Registered at the District Court of Düsseldorf
USt-IdNr. DE316591729
Responsible for the content of this page:
Jens Teichert
For business inquiries or general queries, kindly reach out to us via info [at] vivenu.com. Please note that we do not address ticket purchase-related issues through this channel. For support regarding ticket purchases, please utilize the support tools available in the respective organizer shops. Any emails pertaining to ticket purchases sent to info [at] vivenu.com will be automatically discarded. Thank you for your understanding.
We kindly point out that we have no control over the content on third-party domains. This also applies to pages to which vivenu or corresponding vivenu sub-pages consist of links. vivenu is only expressly responsible for third-party content if there is positive knowledge of any illegal or criminal content and the prevention of the use of the page or the named content would be possible with reasonable effort for vivenu. We also point out that constant monitoring of the pages to which there are links is not possible or would be reasonable.